Explore the latest call center jobs in Pakistan with top companies. Learn about job requirements, salary, and how to apply for customer service careers in Pakistan.
The demand for call center jobs in Pakistan has grown rapidly over the past decade. With businesses expanding and global outsourcing on the rise, call centers have become a major source of employment for young professionals. If you are looking to start a career in customer service, telemarketing, or technical support, this guide will give you all the details about opportunities, requirements, and salaries.
Quick Overview
| Information | Details |
|---|---|
| Job Title | Call Center Jobs Pakistan |
| Education Required | Intermediate / Bachelor’s Degree |
| Skills Needed | Communication, English fluency, problem-solving |
| Industries Hiring | Telecom, Banking, IT, E-commerce, BPO |
| Average Salary | PKR 25,000 to 70,000 per month |
| Job Type | Full-time, Part-time, Night Shifts, Remote |
Why Choose a Call Center Career in Pakistan?
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High demand: Many national and international companies operate call centers.
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No strict degree requirement: Good communication skills matter more than higher education.
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Flexible work shifts: Night and day shifts available.
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Career growth: Start as a customer representative and grow into a team leader or manager.
Types of Call Center Jobs
Inbound Call Center Jobs
Employees handle customer queries, complaints, and support services. These roles focus on solving problems and ensuring customer satisfaction.
Outbound Call Center Jobs
Workers make sales calls, surveys, and telemarketing campaigns. These positions are ideal for people with strong persuasion and sales skills.
Technical Support Jobs
Tech companies hire call center staff to provide IT support, troubleshooting, and guidance to customers.
Skills Required for Call Center Jobs in Pakistan
To succeed in this field, you should have:
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Strong verbal communication
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Good command over English & Urdu
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Patience and problem solving attitude
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Ability to work in night shifts (for international clients)
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Basic computer knowledge
Salary Range of Call Center Jobs in Pakistan
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Entry Level: PKR 25,000 to 35,000 per month
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Experienced Agents: PKR 40,000 to 55,000 per month
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Supervisors/Managers: PKR 60,000 to 100,000 per month
How to Apply for Call Center Jobs in Pakistan
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Search online portals like Rozee.pk, Mustakbil, or ApplyPak.com.
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Prepare a professional CV highlighting communication skills.
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Apply directly on company websites.
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Attend interviews with confidence and clarity in speech.
Contact Details
Company |
Contact Number | Website |
|---|---|---|
| TPL BPO | +92-21-111-000-875 | www.tplbpo.com |
| Ibex Pakistan | +92-42-111-222-423 | www.ibex.co |
| TRG Pakistan | +92-21-111-874-874 | www.trgworld.com |
| Jazz Call Center | 111 (from Jazz number) | www.jazz.com.pk |
Final Thoughts
With thousands of opportunities available, call center jobs in Pakistan are an excellent choice for students, fresh graduates, and professionals seeking a stable income and career growth. The sector is expanding, and skilled individuals are always in demand.
Visit ApplyPak.com regularly to stay updated with the latest call center job openings across Pakistan.
FAQ’s
1. What qualifications are required for call center jobs in Pakistan?
Most call centers in Pakistan require at least an Intermediate or Bachelor’s degree, but more importantly, they look for good communication skills and fluency in English and Urdu.
2. How much do call center employees earn in Pakistan?
The average salary for call center agents in Pakistan ranges from PKR 25,000 to 70,000 per month, depending on experience, language skills, and the company.
3. Are there night shift call center jobs available in Pakistan?
Yes, many international companies outsource to Pakistan, so night shift jobs are common, especially for clients based in the USA, UK, and Middle East.
4. What skills are important for success in call center jobs?
Key skills include strong communication, patience, sales ability, problem-solving, and computer literacy. Fluency in English is often a major advantage.
5. How can I apply for call center jobs in Pakistan?
You can apply online through ApplyPak.com, Rozee.pk, Mustakbil.com, or directly on company websites. Make sure your CV highlights customer service and communication skills.
